Custom made corsets – Our custom sized corsets are made specifically to your measurements and design specifications. This is why we do a mock-up first and why we cannot accept exchanges or refunds on any custom made corset. Once the deposit has been made and the mock-up has been started, we cannot issue a refund.
Standard sized corsets – Standard sized corsets are made from standard patterns, but are still manufactured to your specifications in terms of colour, trims, extras, etc. This being said, we want you to be happy with your purchase. If you are not pleased, we will accept a return for credit only, within 15 days. You must contact us prior and return the item in its original packaging. Please insure your package, we cannot be responsible for lost packages and cannot issue a credit unless the corset arrives to us. You will be responsible for shipping charges incurred in returning the item, but we will ship the replacement to you free of charge.
Please note that we can only accept returns of unworn, unaltered products. If there is any sign of any wear or alteration, the corset will be returned to you immediately and no credit will be issued. Please try on your corset when you first receive it, over a light t-shirt, to avoid any skin contact. If you are new to wearing authentic corsets, it can take a bit of getting used to. Your new corset also needs some time to “mold” to your body. Please keep that in mind when you try on your new corset for the first time.